I’m Impressed!

I just finished doing a significant transfer with my online banking, which of course is with my “day job place,” and no less than 10 minutes later, the phone rang. They were checking to make sure it was a legitimate transaction and that I had done it. A few minutes earlier, I was on the phone with someone else in another department to help me figure out a recent transaction, and the gentleman at the other end of the line was extremely helpful. All I can say is that if the clients of my department get — or more importantly, feel they get — the same level of service — and my department spot-check stats suggest an extremely high satisfaction rate — then I’m very impressed with my day-job employer. Too bad I draw the line in this blog and make a point of never mentioning it by name. In fact, I’m making a point of turning off comments on this post …not that I get many comments lately. *sigh*